When the guest of an accommodation facility forgets an object, we notify him, we agree everything regarding the shipment (delivery address, insurance, type of shipment, etc.), and once the guest has paid for the shipment we generate all documentation and the shipping label, then we collect the package and deliver it worldwide, with the best international couriers (DHL, UPS, TNT, FEDEX). Our customer service follows the shipment at every step and intervenes in case of problems or delays. Lhost: the best solution for returning items left in resorts!
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Toller Service, ich habe meine Artikel innerhalb von 2 Tagen nach dem gesamten Vorgang zurückbekommen. Kostengünstig und problemlos!
I had a lovely stay at this hotel. Their breakfast in the morning was a nice treat. The staff were incredibly kind, polite, friendly and professional. Also, after I checked out and was on the plane to Turkey I realized my reading glasses were left inside my hotel room. I contacted the hotel immediately via email. They responded very quickly and shipped them to my home in the U.S.A. I was beyond grateful and they were in perfect condition.
grazie per la consegna ! ottimo
Prima volta utilizzato servizio perfetto e veloce
Had forgotten a jacket in the closed. Called the Hotel who redirected my call to the Lhost service desk. I never imagined such a smooth handling, and guess what - only 8 days later my jacket has arrived in my office nicely folded and in a box. Absolutely a fantastic experience - hope not to use it again - but in case, very happy to.